Terms and Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Kunwar Shatrujit Singh, a sole proprietor doing business as Airborne HRS, having his principal place of business at 37A/13, Defence Colony, Agra, Uttar Pradesh – 282001, India (hereinafter referred to as "Airborne HRS", "we", "us", or "our").

By accessing or using any of our Services — including airbornehrs.in, jobs.airbornehrs.in, and the Airborne HRMS platform — you ("User") acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you are accessing the Services on behalf of an organisation, you represent and warrant that you have full authority to bind that organisation to these Terms, and that organisation accepts these Terms.

If you do not agree with any part of these Terms, you must immediately discontinue use of the Services.

2. Definitions

• "Services" means all websites, web applications, mobile interfaces, APIs, SaaS platforms, and features operated by Airborne HRS, including airbornehrs.in, jobs.airbornehrs.in, and the Airborne HRMS.
• "Employer" means any company, organisation, or individual who creates an account on jobs.airbornehrs.in to post job listings, manage applications, or access recruitment tools.
• "Candidate" means any individual who registers on jobs.airbornehrs.in to create a profile, upload a résumé, or apply for job positions.
• "University" means an accredited educational institution granted access under the Free Tier.
• "HRMS Client" or "Client" means any organisation that has subscribed to the Airborne HRMS under a paid plan.
• "Employee" means an individual whose HR data is processed within the HRMS on behalf of a Client.
• "Free Tier" means the no-cost access plan available exclusively to Universities, subject to the limitations set out in Clause 7.
• "HRMS" means the cloud-based Human Resource Management System provided by Airborne HRS as a SaaS product.
• "Content" means any text, data, images, files, or other material submitted or published through the Services.
• "Personal Data" has the meaning ascribed under the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as amended.
• "Webhook" means an automated HTTP callback mechanism used to transmit event-triggered signals between systems.

3. Description of Services

3.1 Main Website — airbornehrs.in

The main website serves as the public-facing front for Airborne HRS, providing information about our products, services, team, and pricing. It also hosts a blog platform publishing original HR-related articles, guides, and industry commentary. Blog content is publicly accessible; interactive features may require registration.

3.2 Job Portal — jobs.airbornehrs.in

The job portal connects three classes of users — Employers, Candidates, and Universities — in a unified recruitment ecosystem. Employers post and manage job listings and access Candidate profiles. Candidates create profiles, upload résumés, and submit applications. Universities access the platform under the Free Tier to facilitate campus recruitment, placement drives, and internship programmes.

3.3 Airborne HRMS (SaaS Platform)

The HRMS is a subscription-based, cloud-hosted Human Resource Management System. Core features include employee onboarding and records management, attendance and location-based check-in, leave management, payroll reporting, and HR analytics. The HRMS supports optional integration with third-party biometric attendance hardware via a secure webhook interface (see Clause 8.4).

3.4 Beta and Preview Features

Airborne HRS may occasionally release experimental, preview, or beta features ("Beta Services"). These features are marked as "Beta," "Preview," "Early Access," or similar. Beta Services are provided strictly for evaluation and testing purposes. You acknowledge that Beta Services are provided on an "as-is, as-available" basis, may contain bugs, errors, or performance issues, and are excluded from any SLA uptime commitments, data backup commitments, or support warranties. Airborne HRS may discontinue Beta Services at any time in its sole discretion without notice or liability.

4. User Accounts

4.1 Registration

Access to core features across all Services requires you to create an account. You agree to provide accurate, current, and complete information during registration and to maintain and update such information. Accounts are strictly personal and non-transferable.

4.2 Authentication

Account authentication is handled through Google Firebase / Firestore and Google OAuth (Skyforce ID). You are solely responsible for maintaining the confidentiality of your login credentials and connected Google accounts. You must notify us immediately at support@airbornehrs.in upon discovery of any unauthorised account access.

4.3 Account Types

The Services recognise distinct account types: Employer, Candidate, University (Free Tier), and HRMS Client / Administrator. Specific obligations and permissions applicable to each type are set out in the relevant clauses below.

4.4 Single Accounts

Each user or organisation is permitted one active account per category. Creation of multiple accounts by the same person or entity is prohibited without prior written approval from Airborne HRS.

5. Employer-Specific Terms

5.1 Job Postings

Employers may post job listings on jobs.airbornehrs.in, subject to the following requirements. Each listing must represent a genuine, current vacancy. Job postings must not:

• Misrepresent the role, compensation, company identity, or working conditions;
• Discriminate on the basis of race, religion, caste, gender, pregnancy, disability, age, nationality, sexual orientation, or any other protected characteristic under applicable law;
• Solicit fees, deposits, or payments from Candidates for applying or joining;
• Be used to harvest data, conduct phishing, or otherwise defraud Candidates;
• Require Candidates to surrender personal documents as a precondition of application.

Airborne HRS reserves the right to remove any non-compliant listing at any time, without prior notice and without refund.

5.2 Employer Responsibilities and Warranties

By posting a job listing, the Employer represents and warrants that: (a) they are a legitimate employer legally authorised to hire in the advertised jurisdiction; (b) the listing is accurate; and (c) they will comply with all applicable employment, labour, anti-discrimination, and immigration laws in their jurisdiction, including laws applicable in Qatar and Australia where relevant.

5.3 Use of Candidate Data

Employers may access Candidate profiles and résumés solely for recruitment purposes relating to the specific vacancy for which a Candidate applied or expressed interest. Employers must not: use Candidate data for unrelated marketing; share Candidate data with third parties; or retain Candidate data beyond the period necessary for the recruitment decision. Employers must comply with all applicable data protection laws when handling Candidate data.

6. Candidate-Specific Terms

6.1 Profile and Résumé

By uploading a résumé or creating a profile on jobs.airbornehrs.in, you grant Airborne HRS a limited, non-exclusive, worldwide, royalty-free licence to store, display to Employers, and process your information for the purpose of facilitating your job search. You represent and warrant that all profile information is truthful, accurate, and does not infringe any third-party rights.

6.2 Platform Role

Airborne HRS is a technology platform intermediary. We do not guarantee employment, interview offers, or responses from Employers. We are not a party to any employment contract or recruitment decision. All hiring outcomes are solely between the Candidate and the Employer.

6.3 Conduct

Candidates must not create multiple accounts, misrepresent qualifications or identity, or submit fraudulent applications. Airborne HRS reserves the right to suspend or permanently ban accounts where misrepresentation or abuse is detected.

7. University Terms (Free Tier)

7.1 Eligibility

The Free Tier is available exclusively to recognised and accredited educational institutions ("Universities"). Eligibility is verified at the discretion of Airborne HRS and may require submission of accreditation certificates or regulatory registration details.

7.2 Scope of Free Tier

Free Tier access includes:

• Institution profile listing on jobs.airbornehrs.in;
• Access to job and internship postings for registered students;
• Basic placement drive coordination tools.

The Free Tier expressly excludes: premium analytics and reporting, dedicated customer support, priority listing, API access, custom branding, and HRMS features. Feature availability under the Free Tier may change with 30 days' written notice.

7.3 No SLA or Uptime Guarantee

Free Tier access is provided strictly on an "as-is, as-available" basis. Airborne HRS provides no service level agreement, uptime guarantee, data backup commitment, or dedicated support for Free Tier users. We reserve the right to suspend, restrict, or discontinue Free Tier access at any time, with 30 days' notice under normal circumstances, or immediately where misuse is detected.

7.4 Student Data

Universities remain the data controllers for their enrolled students. Access to student data via the platform is limited to what students have voluntarily provided in their Candidate profiles. Universities must ensure appropriate institutional policies govern student participation on the platform.

7.5 Upgrade

Universities may upgrade to a paid plan at any time to access additional features. Paid arrangements will be governed by a separate Subscription Agreement.

8. HRMS Client Terms

8.1 Scope & Subscription Agreement

These Terms apply to all HRMS Clients. For each paid HRMS client, a separate Subscription Agreement must be executed. This Subscription Agreement covers pricing, term length, renewal terms, and specific commercial commitments. In case of conflict, the Subscription Agreement prevails for commercial matters and these Terms govern platform use.

8.2 Service Level Agreement (SLA)

For paid HRMS Clients, Airborne HRS guarantees a 99.5% uptime per calendar month. In the event we fail to meet this SLA, affected paid Clients will be eligible for fixed percentage credits per the Service Level Agreement (SLA). Scheduled maintenance is excluded from uptime calculations. The Free Tier is provided "as-is" without any uptime guarantees.

8.3 Data Processing Agreement (DPA)

Before any Employee Personal Data is transferred to the HRMS, the Client and Airborne HRS must execute a Data Processing Agreement (DPA). The DPA explicitly covers:

• The approved list of sub-processors (including Google Firebase and Wise);
• Exact breach notification timelines;
• The Client's right to audit;
• Protocols for data deletion upon termination;
• Strict security obligations.

8.4 Data Controller / Processor Relationship

In the context of Employee data processed through the HRMS:

• The Client is the data controller — it determines the purposes and means of processing Employee data;
• Airborne HRS is the data processor — it processes Employee data only on the instructions of the Client and for the purposes described herein.

Clients are solely responsible for: (a) establishing a lawful basis for collecting and processing Employee data under applicable employment and data protection law; (b) obtaining valid, informed consent from Employees where legally required; (c) maintaining a written Employee monitoring and data collection policy; and (d) providing Employees with clear notice of data collection, including location tracking and attendance monitoring, before deployment of the HRMS.

8.5 Location and Attendance Tracking

The HRMS collects GPS-based location data and attendance timestamps for authorised Employees at the time of clock-in and clock-out events, where the location feature is enabled by the Client. Clients must:

• Enable location tracking only where a legitimate business need exists and where required disclosures and (where applicable) consents have been obtained;
• Use location data solely for legitimate workforce management purposes;
• Not use location data for purposes unrelated to employment, including surveillance beyond the scope of the employment relationship.

8.6 Biometric Device Webhook Integration

8.7 What the HRMS Does Not Do

For complete clarity, the Airborne HRMS does not and will not:

• Record, capture, or transmit employee screen activity;
• Log or monitor keystrokes on any user device;
• Access employee microphones, cameras, or personal files;
• Capture or store biometric data of any kind.
• Guarantee or warrant the accuracy of payroll, tax, statutory deductions, or benefit calculations. While the HRMS provides tools to generate payroll reports, the Client remains solely responsible for verifying the accuracy of all payroll inputs and outputs, and ensuring full compliance with local tax and employment laws in their operating jurisdiction.

8.8 Prohibited Uses of the HRMS

HRMS Clients must not use the platform to:

• Conduct covert surveillance or data collection beyond what has been disclosed to Employees;
• Collect data beyond what is proportionate and necessary for legitimate HR management;
• Share Employee data with unauthorised third parties;
• Use data to discriminate, harass, intimidate, or retaliate against Employees.
• Rent, lease, resell, sublicense, distribute, or otherwise white-label the HRMS platform to any third party without express prior written consent from Airborne HRS.

9. Subscription and Payments

9.1 Plans and Fees

Access to the job portal (Employer plans) and the HRMS is available under paid subscription plans. Plan details, pricing, feature inclusions, and billing cycles are specified on our website at the time of sign-up. Airborne HRS reserves the right to revise pricing with 30 days' advance notice to existing subscribers. All subscription plans are fixed-term and do not auto-renew. To continue the Service after the expiration of a subscription term, the Client must explicitly opt-in and provide affirmative confirmation to renew the subscription and pay the applicable fees; no automatic billing or automatic renewal of services will occur without such affirmative Client confirmation.

9.2 Payment via Wise

Airborne HRS processes payments through Wise (formerly TransferWise), a regulated international payment service. By making payment, you agree to Wise's applicable terms of service and privacy policy (available at wise.com). Airborne HRS does not directly receive, store, or process payment card details. Payment data is managed by Wise as an independent data controller for payment processing activities.

9.3 Currency and International Payments

Invoices may be denominated in INR, AUD, or QAR as mutually agreed. Clients based in Qatar and Australia are responsible for any applicable foreign exchange conversion costs, international wire transfer fees, or intermediary bank charges. Exchange rate fluctuations between invoice date and payment date are borne by the Client.

9.4 Billing

Subscriptions are billed monthly or annually as selected at sign-up. Invoices are issued electronically and are payable within 7 calendar days of the invoice date, unless a different payment schedule is specified in a Subscription Agreement.

9.5 Late Payment

Failure to pay by the due date may result in suspension of access to the Services. Access will be reinstated upon receipt of full outstanding payment. Airborne HRS reserves the right to charge interest on overdue amounts at 1.5% per month, or the maximum rate permitted by applicable law, whichever is lower.

9.6 Refund Policy & Australian Consumer Law (ACL)

Subscription fees are strictly non-refundable under any circumstances. Airborne HRS provides no refunds, pro-rata adjustments, or returns for early termination, cancellation, or any other reason, except where strictly mandated by applicable law. For Australian SMB Clients: Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services remedied if they are not rendered with due care and skill. Nothing in these Terms disclaims, limits, or excludes your mandatory statutory rights under the ACL. In the event of a material service failure attributable to Airborne HRS outside of ACL guarantees, fixed percentage credits per the Service Level Agreement (SLA) will be issued for paid subscriptions. Clients may raise billing disputes within 14 days of invoice receipt at billing@airbornehrs.in.

9.7 Rate Increases

Airborne HRS reserves the right to increase subscription fees or introduce new charges upon the renewal of your Subscription Agreement. We will provide you with at least thirty (30) days' written notice (via email or in-platform notification) prior to the end of your current subscription term of any such increase. If you do not agree to the new rates, your sole remedy is to not renew your subscription. Continued use of the Services after the rate change takes effect constitutes your agreement to pay the modified fee amount.

9.8 Taxes and Export of Services

All fees are exclusive of applicable taxes unless stated otherwise. For international clients (e.g., in Australia or Qatar), the provision of Airborne HRS constitutes an export of IT/software services from India. Under Indian GST law, this is considered a zero-rated supply (provided under a Letter of Undertaking / LUT). Accordingly, international invoices will be marked as "Export of Services under LUT — IGST NIL". Airborne HRS will include applicable Indian GST on invoices issued to Indian entities as required.

9.9 FEMA / RBI Compliance for International Payments

Airborne HRS complies with the Foreign Exchange Management Act, 1999 (FEMA) and applicable Reserve Bank of India (RBI) guidelines regarding the receipt of foreign currency. All international payments are received into a designated bank account for export receipts, and Airborne HRS files all necessary SOFTEX forms and export declarations as required by law.

9.10 Free Trial Period

Airborne HRS may, at its sole discretion, offer a 14-day free trial period for the SaaS platform or specific premium features. The trial period begins upon account activation. During the free trial, access is provided "as-is" and "as-available" without any uptime guarantees, SLA coverage, or support commitments. Unless upgraded to a paid subscription, trial accounts will automatically expire at the end of the 14-day period, and all trial data will be permanently deleted 7 days post-trial expiration. We reserve the right to modify or terminate free trials at any time without notice.

10. Acceptable Use Policy

You agree not to use any part of the Services to:

• Violate any applicable local, national, or international law or regulation;
• Attempt to gain unauthorised access to any system, database, account, or network;
• Upload, transmit, or distribute malware, viruses, ransomware, spyware, or any malicious code;
• Scrape, harvest, index, or systematically extract data from the Services without prior written authorisation;
• Impersonate any person, organisation, or entity;
• Transmit unsolicited bulk communications (spam);
• Post or transmit content that is defamatory, obscene, harassing, threatening, hateful, or in violation of any third party's rights;
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Services;
• Circumvent, bypass, or interfere with any technical security measure or protection mechanism;
• Engage in any activity that disrupts, overloads, or impairs the performance or availability of the Services.

Violation of this policy may result in immediate termination of access without notice or refund, and may be reported to relevant law enforcement authorities.

10.1 Responsible Disclosure Policy

Airborne HRS takes the security of our systems seriously. If you identify a potential security vulnerability in any of our Services, we encourage you to report it to us responsibly. Please email a detailed vulnerability description and steps to reproduce to legal@airbornehrs.in. You agree not to disclose the vulnerability to the public or any third party until we have had a reasonable opportunity to investigate and address it. We agree not to initiate legal action against researchers who discover and report vulnerabilities in good faith and comply with this policy.

11. Intellectual Property

All content, branding, software, algorithms, database schemas, designs, logos, and materials forming part of the Services — including the Airborne HRS name, logo, blog articles, and HRMS software — are the exclusive intellectual property of Kunwar Shatrujit Singh and are protected under the Copyright Act, 1957 (India), the Trade Marks Act, 1999 (India), and applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Services solely for the purposes described in these Terms. You must not copy, reproduce, modify, adapt, distribute, publicly display, sublicense, or create derivative works from any part of the Services without prior written consent from Airborne HRS.

User-submitted Content (including résumés, job postings, and blog comments) remains the intellectual property of the submitting user. By submitting Content, you grant Airborne HRS a non-exclusive, worldwide, royalty-free licence to store, host, process, and display such Content as necessary to provide the Services.

12. Blog and User-Generated Content

The blog at airbornehrs.in publishes original articles and may feature guest contributions. All blog content is provided for general informational and educational purposes only. Nothing in the blog constitutes professional HR, legal, financial, or employment advice. Readers should seek qualified professional guidance for specific matters.

If you submit comments, responses, or guest articles, you represent that: (a) you own or are authorised to submit such content; (b) the content does not infringe any intellectual property or privacy rights; (c) the content is truthful and not misleading; and (d) the content complies with these Terms. Airborne HRS reserves the right to edit, remove, or decline any user-generated content at its sole discretion.

13. Third-Party Integrations

Our Services interact with the following third-party services:

• Google Firebase / Firestore & Google OAuth: Used for user authentication and data storage. Data is processed by Google under its own terms and privacy policy.
• DigiLocker / Meri Pehchaan (India Only): Used for secure identity verification of Indian employees. Verified documents/data are provided by the Indian Government's NSSO infrastructure.
• Wise (Payment Processing): Used for subscription and invoice payments. Wise operates independently and is governed by its own terms. Clients are advised to review Wise's policies at wise.com.
• Biometric Device Vendors (Webhook Only): Third-party biometric hardware vendors operate independently. Airborne HRS receives only attendance event signals via webhook (see Clause 8.4). Biometric device operation, data storage, and vendor compliance are entirely the responsibility of the Client and the vendor.

Airborne HRS is not responsible for the privacy practices, data handling, or content of any third-party service. We recommend reviewing the relevant third-party policies independently.

14. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, NON-INFRINGEMENT, UNINTERRUPTED ACCESS, OR ERROR-FREE OPERATION.

Airborne HRS does not warrant that: (a) the Services will be uninterrupted or error-free; (b) defects will be corrected; (c) job listings represent genuine or currently open vacancies; (d) Candidate information is accurate or complete; (e) the HRMS will be free from data loss or downtime; or (f) any data transmitted over the internet is fully secure.

Nothing in these Terms excludes or limits any consumer rights that cannot be excluded or limited under applicable law, including the Australian Consumer Law or Qatar's Consumer Protection Law.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AIRBORNE HRS (AND KUNWAR SHATRUJIT SINGH AS PROPRIETOR) SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

In all cases, our total aggregate liability to you shall not exceed: (a) if the fees paid by you to Airborne HRS in the twelve (12) months immediately preceding the event giving rise to the claim were under the threshold: AUD 10,000 for clients located in Australia / INR 8,50,000 for clients located in India (or the equivalent of AUD 10,000 in the currency of billing for other clients); or (b) double (2x) the total fees paid by you to Airborne HRS in the twelve (12) months immediately preceding the event if such total fees were equal to or exceeded the aforementioned threshold (AUD 10,000 / INR 8,50,000 / equivalent) — unless a different amount is strictly mandated by applicable law.

This limitation does not apply to liability arising from: fraud or fraudulent misrepresentation; death or personal injury caused by negligence; or any other liability that cannot be limited under applicable law.

16. Indemnification

You agree to indemnify, defend, and hold harmless Airborne HRS, Kunwar Shatrujit Singh (as proprietor), and their respective agents from and against any third-party claims, liabilities, losses, damages, and expenses (including reasonable legal fees) arising from or relating to:

• Your breach of these Terms or of any applicable law;
• Content you submit, post, or transmit through the Services;
• Your misuse or mishandling of Candidate, Employee, or third-party personal data;
• Any employment or recruitment claim arising from actions taken on the basis of job listings or applications processed through our platform.

17. Force Majeure

Airborne HRS shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including but not limited to: acts of God, natural disasters, epidemic or pandemic, war, civil unrest, government orders or sanctions, telecommunications or internet infrastructure failures, power outages, cyberattacks, or actions of third-party service providers. We will notify you of such an event as soon as practicable and will use reasonable efforts to resume Services.

18. Termination

18.1 Termination by You

You may terminate your account at any time by contacting support@airbornehrs.in. Account deletion requests for the HRMS will be processed in accordance with the data retention provisions of the Privacy Policy and any applicable Data Processing Agreement. Prepaid subscription fees are non-refundable upon voluntary termination, unless required by applicable law.

18.2 Termination by Airborne HRS

Airborne HRS may suspend or terminate your access to the Services immediately and without prior notice where you:

• Breach any material provision of these Terms;
• Fail to make payment within the prescribed period;
• Engage in fraudulent, abusive, or harmful behaviour;
• Use the Services in a manner that poses a risk to other users, third parties, or the integrity of the platform.

Upon termination, your right to use the Services ceases immediately. Provisions of these Terms that by their nature should survive termination (including Clauses 11, 15, 16, 19, and 20) shall continue in full force.

19. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023 (DPDPA), the Information Technology Act, 2000, the IT (Amendment) Act, 2008, IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, and other applicable Indian legislation.

Subject to Clause 20 (Dispute Resolution), any dispute shall be subject to the exclusive jurisdiction of the courts located in Agra, Uttar Pradesh, India.

For Clients and Users in Australia, the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010) may confer statutory rights that these Terms do not limit or exclude. For Clients and Users in Qatar, applicable Qatari laws including the Personal Data Privacy Protection Law (Law No. 13 of 2016) may also apply concurrently.

20. Dispute Resolution

In the event of any dispute arising from or relating to these Terms or the Services, the parties shall first attempt to resolve the matter through good-faith negotiation. Either party may initiate such negotiation by written notice to the other, setting out the nature of the dispute.

If the dispute is not resolved within 30 days of such notice, either party may refer the dispute to binding arbitration. For domestic clients, the arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996 (India) with the seat and venue in Agra, Uttar Pradesh, India. For international clients, the arbitration may alternatively be referred to the Singapore International Arbitration Centre (SIAC), or the seat and venue may be mutually agreed upon in the relevant Subscription Agreement. The language of arbitration proceedings shall be English. The arbitrator's award shall be final and binding on both parties.

Nothing in this clause prevents either party from seeking urgent interim or injunctive relief from a court of competent jurisdiction.

21. Grievance Officer

22. Amendments and Feature Deprecations

Airborne HRS reserves the right to modify these Terms at any time. Changes will be published on this page with an updated effective date. For material changes (including any significant deprecation or removal of core HRMS features), we will notify registered users via email or in-platform notification at least 30 days before such changes take effect. Continued use of the Services following the effective date of any amendment constitutes your acceptance of the revised Terms.

23. Confidentiality

During your use of the Services, either party may disclose to the other confidential information ("Confidential Information"). Confidential Information includes all information marked as confidential or that should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure, including proprietary technology, product roadmaps, business plans, and customer data. Both parties agree: (a) to protect the other party's Confidential Information with at least the same degree of care as they protect their own, but no less than reasonable care; (b) not to use Confidential Information for any purpose outside the scope of these Terms; and (c) not to disclose Confidential Information to any third party except as required by law or to employees/contractors who need to know and are bound by similar confidentiality obligations.

24. Entire Agreement and Contact

These Terms, together with the Privacy Policy and any applicable Subscription Agreement or Data Processing Agreement, constitute the entire agreement between you and Airborne HRS with respect to the Services and supersede all prior agreements, representations, or understandings, whether oral or written.

If any provision of these Terms is found to be unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.